At Transcend Maintenance Inc., we know that clear communication with our clients is essential to delivering exceptional service. Consistent communication, paired with ongoing quality control, ensures we maintain the highest standards of cleanliness in your facilities.
Each month, we provide a tailored quality control report that highlights the work of our team and the condition of your building. This report includes detailed inspection results covering carpets, floors, walls, restrooms, offices, completed projects, and any maintenance issues identified. It may also include recommendations for preventive cleaning and maintenance actions.
These reports bring recurring issues to light while providing a clear outline of the corrective steps we will take. This gives you transparency, accountability, and peace of mind.
We go beyond cleaning by actively managing performance and driving continuous improvement. Every month, clients receive a comprehensive Quality Control Report with clear insights into service delivery and facility conditions.
Our reports include:
• Graphic charts and photos that summarize results
• Special projects completed
• Maintenance issues identified by our cleaning specialists
• Site visits and inspections performed by our QC Manager
• Safety training sessions led by our Safety Manager
• Repairs completed by our handyman specialists
Alongside reporting, we work closely with our clients to ensure concerns are addressed promptly, service requests are met with efficiency, and any facility changes are tracked to anticipate future needs.
Safety being our top priority, our trainings are developed to comply with the laws on safety mandated by OSHA, Federal, State, and you our Partner/Building regulations.
At Transcend Maintenance Services, we leverage the latest technology with our cutting-edge software and equipment, including iPhones and Tablets equipped with the Transcend Maintenance App for seamless daily reporting. Our system offers:
